resin_® purchase

• To pay with Visa, MasterCard or American Express, visit the Caucho online store.

• To pay with a purchase order (PO), bank wire transfer or a credit card payment alternative to the online store, download the Resin Product Order Form [MS Word] [PDF] and FAX it to (858) 777-3636 or email it to sales@caucho.com.

For questions, call Caucho Sales at (858) 456-0300 or sales@caucho.com

Resin Professional must be licensed for all production and deployment environments. Development and evaluation is free of charge for sixty days. All licenses include one year of version updates. After one year, Caucho uses an annual subscription model for continued version upgrades and bug fixes which is described in the following sections of this page.

Technical support is handled by Caucho engineers and not outsourced. When you contact us for a support issue, you receive a fast response directly from our engineers who write the code. Any developer, systems administrator or staff member within your company will be able to use your Caucho support contract, there is no need for one point of contact. This leads to a rapid response time and highly efficient support experience.

Resin Professional:

Technical support:

Evaluation licenses:

All purchases of Resin include one year of version upgrades. After one year, upgrades and bug fixes are available by purchasing a subscription within 60 days of the end of the license period. An active subscription is required in order to receive the latest versions and bug fixes to our software.

Each time Resin is deployed on a new CPU, you must purchase an additional license.

Annual subscription pricing is as follows:

• Resin Professional annual subscription - 1-4 core CPU. $300 per CPU. Includes one year of version upgrades. No additional fees required for virtual machines.

• Resin Professional annual subscription - more than 4 core CPU. Contact sales@caucho.com for custom pricing solutions.

Resin Platinum and Total Care technical support is renewable on an annual basis and highly recommended.

Ordering and maintenance information for subscriptions and renewals is below:

• To pay with Visa, MasterCard or American Express, visit the Caucho Online Store
  
  
• To use a purchase order (PO), bank wire transfer or a credit card payment alternative to the online store, download the Resin Order Form [MS Word] [PDF] and FAX it to (858) 777-3636 or email it to sales@caucho.com.

For questions regarding annual subscriptions and renewals, contact Ellen Williams or (858) 456-0301.

Caucho Training and Professional Services are available worldwide and include:

• Installation and System Configuration
• System assessment and validation
• Migration from other application servers to Resin
• Adding EJB, web services and other Java technologies to your existing configuration
• Scalability, load balancing and planning for heavy traffic
• System analysis, configuration and optimization
• Performance review
• System cost review and modeling
• Security review
• Other specific needs your organization may have

When you request Consulting Services, Caucho will contact you within one business day by telephone or email to define your needs and time frame. After this initial contact, you can expect the following:

• A detailed pricing quote
• Estimated schedule for required services
• Detailed breakdown of services to be performed

When the consulation concludes, Caucho will contact you to ensure the services met your needs and expectations.

For questions regarding the Caucho Training and Professional Services, contact Caucho Sales at (858) 456-0300 or sales@caucho.com